Location: Dublin, OH
Customer Challenge: Customer lost cooling operation in late May, and the service technician found the compressor had failed—a costly repair. This large 1990’s house had some comfort issues, the worst was cold rooms upstairs all winter, especially over the garage. These are common complaints with heat pumps, and long duct-runs.
Opportunity: A gas main had been added to the neighborhood, and the house was close enough to the street to have the connection, service line, and gas meter installed at no charge by Columbia Gas. This made a gas-fired furnace – an electric to gas conversion – a viable option.
Custom Solutions: I recommended our favorite furnace, the Trane XV95 (rated 95% AFUE at that time) featuring high efficiency combustion, two-stages of heat, and the thrifty variable speed ECM blower motor.
The result is longer run-cycles of medium-or-full heat as determined by the new thermostat, plus more even mixing of air between both stories and both ends of the house. The proper capacity mid-tier, single-stage XL15i air conditioner was added, along with a matched indoor coil, new refrigerant lines, a new filter rack, Honeywell advanced bypass humidifier, required metal ductwork, and new PVC vent pipes out the end wall trimmed with a decorative cap. Their plumber installed a gas train through the basement, and added some taps for potential future uses.
Results: Total satisfaction! A year after the installation, this was the comment:
Scott, we had all an electric home and budgeted for $229 a month. We lowered that budget amount to $129/month. I would say we probably did save around $1,000 for the heat season. Our friends and neighbors still have all electric and their bills were over $400 during really cold month (they do not have a budgeted amount).
You certainly may use my comments. Memorial Day – hot and no air …. Yea, I remember! Thanks again for your assistance. You and the Custom Air team made the process painless.