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No sticker shock

No sticker shock

Scott, I wanted to thank you for coming out last Tuesday. I simply called and asked for a quote, so I really appreciated the fact that you gave me another option of getting the unit filled after [another company] told me it was illegal to fill units with the old style refrigerant. They gave me no option but to replace it, and then sent a sales guy out with laminated sales sheets. As I showed you on Tuesday the sales sheet showed a price of over $9,000 for both the A/C & Furnace, but when I questioned the price all of a sudden it was down to $6,900. I felt like I was buying car where just for walking onto the lot I got $3,000 off MSRP. I wonder how many people that can afford it just say yes to that price and go on. I liked how you presented the final price with no sticker shock or magic discount. I also want to say Ryan/Sam on the install team did a great job. They showed up on time and were done just before 2:00PM. I worked from home on Friday while they installed it and really didn't have to do anything other than show them where the unit was. I will recommend Custom Air if I hear of anyone looking for an A/C  or Furnace.

Paul J. | Gahanna, OH

Custom Air Heating and Cooling
5
2018-05-17T14:30:43+00:00

Paul J. | Gahanna, OH

They showed up on time and were done just before 2:00PM. I worked from home on Friday while they installed it and really didn't have to do anything other than show them where the unit was. I will recommend Custom Air if I hear of anyone looking for an A/C  or Furnace.
The Custom Air Difference
Custom Air is the trusted Columbus heating & cooling contractor. Leaders in residential and commercial HVAC services, we pride ourselves on our excellent reputation and repeat customers.
  • 42 years Experience - Serving greater Columbus since 1976
  • BBBA+ BBB Rating (Better Business Bureau)
  • Angie’s List - Angie’s List “A” Rated HVAC Contractor
  • 24/7 - Service available 24 hours a day 7 days week
  • Upfront Pricing - No hidden charges, fine print or magic discounts
  • No-Pressure - We treat you like we'd want to be treated.
  • Our People - Courteous, professional service always
  • Screened Employees - Experienced, certified & drug tested
  • Financing Options - We offer flexible financing options
  • Licensed & Insured - Ohio Lic # 21960
  • Extended Warranties - On leading brands we install
  • Local - Owned locally with Columbus & Delaware, Ohio offices
  • Safety Rating - 11 time Safety Award winner
  • Air Quality Experts - Expertise in filtration & air handling quality
  • Best Brands - American Standard, Nest, MitsubishiHoneywell, Rheem & Tempstar
  • Engineering - Residential & Commercial HVAC Engineers on staff
  • Respect - Special care to protect your home or business during work
  • Capable - 120+ full time employees, 25 service trucks
  • Training - Continuous employee training & safety classes
  • Licensed refrigeration recovery – 410A refrigerant compliant