Heating & Cooling Reviews

Columbus Heating & Cooling Reviews for Custom Air from your neighbors.

See what your neighbors say about us.

Our Columbus air conditioning & furnace reviews tell our story well. Call or Text anytime at (614) 552-4822 or use our contact form for a free estimate or to schedule service.

Great service and very responsive when the A/C went out during the hottest week thus far. Josh was amazing and highly recommend this company.
I used Custom Air for seasonal maintenance. The service man was polite, detailed and professional.
OJ did a great job , definitely recommend him for future jobs
The tech came out and explained everything and she also said that I might still have a warranty . My blower went out in my AC unit.She checked and she saved me alot of money. She was very friendly.
Always appreciate the attention to detail the service team provides. Very thorough and effective in their inspection and cleaning. Brayden was great to work with today!
On time, did a good job completing cooling service. Very satisfied.
Bradyn is very courteousHe apologized for his delayed arrival.I appreciate his expert work
A great bunch of professionals. Punctual, efficient and well-versed in everything HVAC. The cost was quite fair and reasonable. Moving forward, Custom will be my family’s “go to” with air conditioning/furnace questions and repairs.PatrickUpper Arlington, Ohio
I just had the semi-annual service call on my Trane furnace and air conditioner by CUSTOM AIR. Joe and a "trainee" completed the work. I have requested Joe for several years and have been very happy with his service and knowledge. He always keeps me informed as to what he is doing and how my system is functioning and is very personable! In my opinion, you can't go wrong with Joe and Custom Air!
We always get great service from great technicians. I can't imagine using anyone else.
Tech was on time and professional! This tech has been to my house on a few occasions and always polite and answers any questions I may have.
I have used Custom Air for many years and the reason I keep coming back is quality. The technicians are good knowledgeable and professional. Everyone is nice and efficient. And the cost is commendable. I will continue using them because of all of this.
Our thermostat stopped working a few days ago. Turns out our cat flipped the switch off on the furnace! Easy fix and our tech was very kind.
I called Custom Air when I noticed my air conditioner was not able to keep my home cool on a hot day. They were able to come dispatch to my location a day earlier than expected, and with in an hour of their arrival, they had tested my system, found and corrected a leak and recharge my system. The air conditioner is working great and keeping me and my home cool. Great Service and friendly staff.
Our tech did a great job. He was through, professional and informative. Great job!
Happy with the service provided by OJ.. very professional and courteous.
OJ was out to the house to check the ac unit. He was very courteous and professional during his time on site. He walked us through the job details and made sure we were clear of any questions before his departure. I have been using the company for years and will continue to due so!
OJ was here and did a fine job. Appreciated his attitude and service. Thanks too for calling today to move our appointment up for our system check up.

We hope to earn your trust too!