Testimonials

Your service technician Andy Bohlander did an excellent job on my two air conditioners as part of the Spring inspection. He also taught me some things that would further make them run more efficient.

Custom Air was very easy to work with. They were on time, worked until the installation was done. the men were very courteous and considerate of me and my home.

I wanted to share my great experience with Custom Air. My 13 year old AC was dying a slow death this summer, so I decided to replace it... and MAN am I glad I did! I'm pretty meticulous when it comes to these kinds of things. I got several quotes, asked a lot of questions, did a ton of research, and throughout the entire process Custom Air stayed head and shoulders above the pack. Dave Wuelfing came out, gave me the best price up front (and ended up being the best quote too), put up with all of my questions, never pressured me, was very responsive, and even put up with me changing my mind at the last minute on which model I wanted. Robert Kendrick and Jake Riley were prompt, professional, and did a great, TIDY install (that's key - some places are sloppy!). Custom Air handled all of the city inspection paperwork, and even helped me with my Energy Savings rebate paperwork. It actually ended up being an enjoyable experience for something I don't generally enjoy (having to replace stuff around the house). I can't recommend these guys enough!

I would STRONGLY recommend Custom Air for any and all of your heating and/or cooling needs here in Columbus! They're a great team of people with a great work ethic, their prices are fair and reasonable, and they certainly made a stressful and unexpected situation far less stressful thanks to their knowledge, expertise and stellar customer service.

I've had Custom Air not only service our HVAC system, but have also had a whole-house humidifier with UV light installed. Every interaction has been a positive experience and I recommend your company to everyone I can. Thank you for being a company that the consumer can truly trust to do great work at a fair price with the best employees in the business!

Custom Air did a very clean and quick install of my furnace and air air conditioner. The men were professional and neat. The furnace and air looks like it has been there forever. I could not be more pleased.

Custom Air installed a new furnace and air conditioner and did an excellent job. Robert and Mike were careful to place drop cloths throughout our foyer and stairs and all the way to the access area and wore shoe covers their entire time. Both were polite and had excellent attention, providing timely updates throughout the job. Robert also had excellent managerial and communication skills in explaining the programmable thermostat and all aspects of the new equipment. We appreciated their professionalism, communication and expertise.

Good morning Scott! Sorry I’m a little late with this, but I just wanted to share my testimonial with you about the wonderful service I received from the company. Thanks again! You have no idea how much I appreciate everything you gentleman did for me! Words cannot explain how happy I am with the wonderful customer service I received from Custom Air! When I called Thursday afternoon after my furnace acted up Wednesday evening I never expected to have the problem resolved so quickly. I first spoke with Dave when I called in to the company. I explained to him my situation and how nervous I was going without heating in my home over the weekend with the cold temperatures coming in. He quickly transferred me to Scott Haring who showed up at my home two hours later to discuss my options regarding my furnace. Mr. Haring spent over two hours at my home going above and beyond to discuss my options, answer all questions, trouble shoot, and find the best financial option that worked for me. It was a relief that I never felt pressured in to buying anything and was able to email Scott with my decision when I felt comfortable. I emailed Mr. Haring around midnight with the decision to have a complete new furnace and AC system installed. I received a call around 7:00 am the next morning from Mr. Haring. He said that he had received my email and they were going to try to have installers come around 9:00 am that morning so that I was able to have heat in my home as soon as possible. To my surprise Josh and Conner showed up to install my system right around 9:00 am and were completed with placing my new air conditioning unit, furnace, and...