Testimonials

I've had Custom Air not only service our HVAC system, but have also had a whole-house humidifier with UV light installed. Every interaction has been a positive experience and I recommend your company to everyone I can. Thank you for being a company that the consumer can truly trust to do great work at a fair price with the best employees in the business!

I had a Mitsubishi MSY-GL18NA installed by Custom Air Conditioning & Heating Co. There were 2 reasons why I chose CA. First, CA is an authorized Mitsubishi dealer (Mitsubishi has a fancy word for that). Second, the salesman, Ty Gates, was a real expert, he knew the answer to every question I asked, and he was extraordinary responsive whenever I contacted him. The installers, Perry & his colleague, did an excellent job. Finally, the A/C works very well. I highly recommend CA. Let me add that CA was the 5th company doing various A/C and heating related jobs in my house in the past 29 years and I do NOT recommend the first 4 of them.

I wanted to share my great experience with Custom Air. My 13 year old AC was dying a slow death this summer, so I decided to replace it... and MAN am I glad I did! I'm pretty meticulous when it comes to these kinds of things. I got several quotes, asked a lot of questions, did a ton of research, and throughout the entire process Custom Air stayed head and shoulders above the pack. Dave Wuelfing came out, gave me the best price up front (and ended up being the best quote too), put up with all of my questions, never pressured me, was very responsive, and even put up with me changing my mind at the last minute on which model I wanted. Robert Kendrick and Jake Riley were prompt, professional, and did a great, TIDY install (that's key - some places are sloppy!). Custom Air handled all of the city inspection paperwork, and even helped me with my Energy Savings rebate paperwork. It actually ended up being an enjoyable experience for something I don't generally enjoy (having to replace stuff around the house). I can't recommend these guys enough!

I would STRONGLY recommend Custom Air for any and all of your heating and/or cooling needs here in Columbus! They're a great team of people with a great work ethic, their prices are fair and reasonable, and they certainly made a stressful and unexpected situation far less stressful thanks to their knowledge, expertise and stellar customer service.

We could not have received better attention nor more sincere interest in our well being had these four men been our own sons. Each one was professional in his role, and we cannot adequately express our gratitude.

Custom Air was very easy to work with. They were on time, worked until the installation was done. the men were very courteous and considerate of me and my home.